Are my credit card and payment details 100% safe?

Here at Kimbar Products, we ensure when any order is placed that all credit card numbers are encrypted using 128 bit encryption. This prevents any chance of your details falling into the wrong hands. The process is 100% safe and secure using Shopify as our payment terminal who are the largest online payment gateway for online retailers.


What methods of payment do we accept?

We accept all major credit cards. 

    I do not live in the Australia can I still purchase from you?

    Yes we are able to ship items outside of Australia; as we have several international couriers available. 


    Can I purchase over the phone?

    We understand that not all our customers are comfortable with entering credit card details over the internet; therefore you can contact us over the phone to place any necessary order: 0419175656. We are available during business hours.


    I've seen an item elsewhere but cannot find it on your website?

    Our website is being updated with new products and new suppliers. If you have any suggestions of items you would like to see on our website please get in touch - sales@kimbarproducts.com


    What is our price match policy?

    If you have seen the exact same item elsewhere online but cheaper in price we will match that price for you. This offer does not include items that appear on auction websites such as eBay or Amazon.


    Can I come and collect my items?

    No, this is  not possible.


    What happens if I am unable to be in when a delivery arrives?

    Australia Post is used to deliver our smaller items, whereas a courier service is used for bulk orders. 

    How can I tell if an item is in stock or what is the lead delivery time?

    The best way to find out the lead time for an item is to either contact us by email at sales@kimbarproducts.com - You can also phone on 0419175656.


    Where do we deliver?

    We are able to ship items worldwide.